Thanks for visiting our website (the “Website”). Please read these terms carefully so that you understand them.
You have the option to communicate with us through the Website. By entering your name, email address, and providing any other personal information (as applicable), you agree that we may contact you electronically or in any other manner about our Company or to otherwise address your inquiry. You agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that those communications be in writing.
If you create and access a password-protected account through the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Information you receive from your treatment provider is not intended to be, and should not be considered as, medical advice from PRIMR. Further, nothing on this Website, nor information received via this Website or a related PRIMR platform from your treatment provider, is intended to be, nor should be construed as, a promise, representation or a warranty by PRIMR that any particular drug, medical service, product, or treatment is safe, appropriate, or effective for you.
Account Deletion. You may delete your account at any time, for any reason, through the Website.
Account Responsibilities. When you create an account, you will establish or be provided with a username and password. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree immediately to notify PRIMR of any unauthorized use, or suspected unauthorized use, of your account or any other breach of security. Your access to the Website, and your account, is solely for your own personal use. You shall not authorize or enable others to use your account. Except with the express authorization of another user to access and use the Website on the other user’s behalf (e.g., as a caregiver or other agent of the user), you shall not use the username or password of any other user at any time, or attempt to impersonate another user, or any person who is not a user.
Text Messaging. You agree that PRIMR, its affiliated companies, and necessary third-party service providers and those acting on its behalf may send you operational and informational text (SMS) messages in connection with your use of the Website at the mobile phone number you provide us. PRIMR may also send marketing or other promotional messages to your phone to the extent that you have provided the appropriate opt-in consent. Messages from PRIMR may include, but are not limited to: a link to information from your treatment provider, operational communications concerning your user account or use of the Website, updates concerning new and existing features on the Website, communications concerning promotions run by us or our third-party partners, and news concerning PRIMR and industry developments. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send. Your agreement to receive promotional texts is not a condition of any purchase or service offered by PRIMR. If you change or deactivate the phone number you provide to PRIMR, you must update your account information to help prevent us from inadvertently communicating with anyone who acquires your old number. You agree that texts, calls, or prerecorded messages may be generated by automatic telephone dialing systems.
Opt-Out. You may opt out of receiving text messages from PRIMR at any time by replying STOP to any text message from PRIMR. If you opt-out of receiving all text messages from PRIMR, you will not be able to use the services provided through the Website without agreeing to receive operational text messages. You may continue to receive text messages for a short period while PRIMR processes your request, and you may also receive text messages confirming the receipt of your opt-out request.
Email. You agree that we may send you emails concerning our products and services, as well as those of third parties. You may opt-out of promotional emails by following the unsubscribe instructions in a promotional email.
The Website is intended for use by individuals who are 18 years of age or older. If you are under 18 years of age, you may not use this Website.
You will not impersonate any person or entity, or misrepresent your affiliation with a person or entity, or misrepresent the origin of any information that you provide to us. You agree that your use of the Website will at all times be for personal and non-commercial purposes. You agree that your use of the Website will at all times be for lawful purposes, and you will comply with all applicable laws and regulations, including all applicable copyright laws, in your use of the Website.
You further agree that:
If at any time you cease to meet the above requirements, you must immediately delete your account from the Website.
You agree that you will not, and will not attempt to, interrupt or otherwise interfere with the operation of our Website in any way. You agree that you will not, and will not attempt to, reproduce, transmit, distribute or otherwise view, use or exploit the Website in a manner that:
You further agree that you will not:
Our Website contains images, graphics, frames, logos, text, code, and other various elements that are protected by copyrights, trademarks, trade secrets, patents, or other proprietary rights, and these rights are valid and protected in all forms, media, and technologies existing now and hereinafter developed. You acknowledge that the Website and any content on it is and will remain our property or the property of our licensors, if any. You agree to comply with all intellectual property laws, and you will not encumber any interest in, or assert any rights to, the Website. You may not modify, transmit, participate in the sale or transfer of, or create derivative works based on the Website, in whole or in part.
Our Website may provide links to other third-party websites or apps. Our decision to link to a third-party website or app is not an endorsement of the content, products or services in the third-party website or app. We do not control these third-party websites and apps and expressly disclaim any responsibility for the content, the accuracy of the information and any products or services available on the third-party websites and apps. We have not investigated or monitored the third-party websites and apps for accuracy or completeness. The third-party websites and apps may have different privacy policies and security standards than our Website.
PRIMR, the PRIMR logo, and any product or service names appearing on this Website are trademarks, service marks or registered trademarks or service marks of PRIMR or third parties, whether or not appearing in large print or with the trademark symbol. The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise, does not constitute or imply endorsement, sponsorship or recommendation thereof by us.
We are committed to protecting our users’ personal data. While we take reasonable data protection precautions, no security measures are completely effective, and we do not guarantee the security of user data at any time. We cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or administrative safeguards. Even though there are many benefits to using our Website, as with all electronic communications there are some risks such as (i) failure of hardware, software and/or Internet connections; we are not responsible for failures, distortions, delays, or other problems resulting from equipment configuration, connection, signal power, hardware, software or any equipment used to access the Internet; and (ii) no guarantee that the confidentiality or security of electronic transmissions via the Internet can be assured due to potentially unsecure computers and links. This could result in your data becoming lost or intercepted during transmission. It is your responsibility to protect the security of your login information and to use good judgment before deciding to send information via the Internet. We will not be liable for any breach of the security measures on the Website or any loss, misuse, or alteration of information resulting therefrom or from communications through the Internet.
Your Website account can be accessed only after your username and password are accepted. This allows us to verify who you are and prevents unauthorized access to your account. You are responsible for:
We reserve the right to assume the exclusive defense and control of any matter that is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests to assist our defense of such matter.
USE OF THE WEBSITE IS AT YOUR SOLE RISK. YOU ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED WITH YOUR USE OF THE WEBSITE, FOR THE PROVISION OF ANY MEDICAL ADVICE (IF YOU ARE A TREATMENT PROVIDER) AND FOR ANY ACTIONS TAKEN OR RELIANCE ON MEDICAL ADVICE (IF YOU ARE A PATIENT OF THE TREATMENT PROVIDER) COMMUNICATED THROUGH THE WEBSITE OR A RELATED PRIMR PLATFORM. ALL INFORMATION CONTAINED ON OR PROVIDED THROUGH THE WEBSITE, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OR CONDITIONS. PRIMR RESERVES THE RIGHT, IN ITS SOLE DISCRETION AND WITHOUT ANY OBLIGATION, TO CORRECT ANY ERROR OR OMISSIONS IN ANY PORTION OF OUR WEBSITE, WITH OR WITHOUT NOTICE TO YOU.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, PRIMR DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. THESE INCLUDE, BUT ARE NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. YOU UNDERSTAND THAT PRIMR CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT FILES, IF ANY, AVAILABLE FOR DOWNLOADING FROM THE WEBSITE OR THROUGH LINKS WE SEND TO YOU WILL BE FREE OF VIRUSES, MALWARE, OR OTHER DESTRUCTIVE CODE. PRIMR WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY ANY TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR SMART PHONE, COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE.
WITHOUT LIMITING THE FOREGOING, PRIMR MAKES NO WARRANTY AS TO THE SECURITY, RELIABILITY, AVAILABILITY, ACCURACY, QUALITY, TIMELINESS, USEFULNESS, ADEQUACY, COMPLETENESS, OR SUITABILITY OF THE WEBSITE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
THE TREATMENT PROVIDERS THAT ACCESS AND USE THE WEBSITE OR OTHER PRIMR PLATFORMS TO COMMUNICATE WITH USERS ARE INDEPENDENT OF PRIMR AND ARE NOT PRIMR EMPLOYEES, AGENTS OR CONTRACTORS. PRIMR DISCLAIMS ANY RESPONSIBILITY FOR ANY ADVICE OR OTHER INFORMATION PROVIDED BY THE TREATMENT PROVIDERS.
PRIMR FURTHER DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES ABOUT THE TRAINING OR SKILL OF ANY TREATENT PROVIDER WHO PROVIDES INFORMATION OR ADVICE TO ANY USER THROUGH THE PRIMR WEBSITE OR RELATED PRIMR PLATFORMS.
IN NO EVENT WILL PRIMR BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, WRONGFUL DEATH, LOSS OF GOODWILL, LOSS OF USE, EMOTIONAL DISTRESS, LOSS OF PROFITS, INTERRUPTION OF SERVICE, OR LOSS OF DATA, WHETHER IN ANY ACTION IN WARRANTY, CONTRACT, TORT, OR ANY OTHER THEORY OF LIABILITY (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR FUNDAMENTAL BREACH), OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF, RELIANCE ON, OR THE INABILITY TO USE, THE WEBSITE OR IN CONNECTION WITH INFORMATION TRANSMITTED THROUGH THE WEBSITE OR OTHER PRIMR PLATFORM. PRIMR WILL NOT BE SUBJECT TO LIABILITY FOR THE TRUTH, ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF THE CONTENT OR ANY OTHER INFORMATION CONVEYED TO YOU OR FOR ERRORS, MISTAKES, OR OMISSIONS THEREIN OR FOR ANY DELAYS OR INTERRUPTIONS OF THE DATA OR INFORMATION STREAM FROM WHATEVER CAUSE. YOU AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK.
TO THE EXTENT ANY OF THE ABOVE LIMITATIONS OF LIABILITY ARE RESTRICTED BY APPLICABLE FEDERAL, STATE, OR LOCAL LAW, SUCH LIMITATIONS WILL NOT APPLY TO THE EXTENT OF SUCH RESTRICTIONS.
To begin an arbitration proceeding, you must submit an arbitration request, including a description of your claim, to firstname.lastname@example.org. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879.
YOu and We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, You and we each waive any right to a jury trial.
You also agree that we may bring suit in court to enjoin infringement or other misuse of our intellectual property rights.
328 North Steele Rd
West Hartford, CT 06117