Privacy Policy

Last Updated: June 6, 2021

Your privacy is important to Duco Docs LLC d/b/a PRIMR (“Company,” “PRIMR,” “we,” “our,” or “us”), and we want to be transparent about how we process your personally identifiable information (“Personal Information”). This privacy policy (the “Privacy Policy”) explains what Personal Information we collect from you when you use our website (the “Website”). By using our Website, you agree to all the terms and conditions stated in this Privacy Policy. Please take a moment to review this information.

WHAT PERSONAL INFORMATION WE COLLECT

Your name and email address, along with other information that can be used to identify you, such as your photographs, videos, and other images and information derived from them, constitute your Personal Information. We collect different types of Personal Information depending on how you interact with our Website.

Contact Information

If you choose to contact us through the Website, we’ll collect your contact information, such as your name and email address, postal address, or phone number so we can communicate with you. If you write a message, we will store the message so we can reference it to tailor our responses to you. 

Website Visitor Data

Directly or through the use of third-party data analytics services (including Google Analytics), we collect visitor information, including your IP address and server log data (the address of the web page you visited before using the Website, your browser type and settings, the date and time of your use of the Website, and language preferences). We may gather your information about the device you are using to access our Website, including what type of device it is, what operating system you are using, device settings, application IDs, location, unique device identifiers, and crash data. Other data is collected, including data generated by your use of the Website and links you interact with. Further information on how Google uses data collected by Google Analytics can be found at https://support.google.com/analytics/answer/6004245?hl=en. Information about how to opt out of Google Analytics can be found at https://tools.google.com/dlpage/gaoptout/.  

Account and Other Data 

If you open an account with us as a registered user, we collect additional Personal Information that you submit in connection with that account.  The information that we collect may include, but is not limited to: 1) your name; username; email address; phone number; date of birth; IP address; location of your current residence; videos, and other images and information derived from them (the “Account Information”); 2) your activity on our service (e.g., interaction on the Website, clicks on pages, etc.); 3) how you interact with other users (e.g., users you connect and interact with, time of exchanges, number of exchanges, length of exchanges, conversations through the Website, and the number of messages sent and received); 5) the content of messages sent through the Website; and 6) any other information that you choose to share in connection with your account. 

HOW WE USE YOUR INFORMATION 

HOW WE SHARE YOUR INFORMATION 

We do not knowingly sell, trade, or otherwise share your Personal Information with any third parties without your consent except as disclosed in this Privacy Policy, as required by law, and when we reasonably believe it is necessary to prevent or take action regarding illegal activities, suspected fraud, or to protect the safety of any person.

We share your Personal Information with other users or third parties as directed by you. We may also share your Personal Information in connection with a Business Transition as described and defined below. In addition, we share Personal Information in collaboration with our third-party service providers, including companies that assist with business analytics, data processing, customer and user management, payment processing and other services. We instruct our service providers to use your Personal Information only to the extent necessary to provide the services we have requested. Although we take reasonable steps to require that these parties receiving your Personal Information adhere to appropriate privacy restrictions, we do not dictate or control their privacy policies or practices. We may also share de-identified or aggregated information with third parties.  While we require the third parties to agree not to re-identify or de-aggregate the information, we cannot make any guarantees concerning how they use or disclose the de-identified and aggregated information once they receive it.  By using the Website, you agree that we are not responsible or liable for any claims and/or damages that may arise from the actions of any of third parties. 

SOCIAL MEDIA

If you click on our social media links (such as Twitter, YouTube, and LinkedIn), you will be directed to a third-party platform, and any information you share on those websites will be covered by their privacy policies, not this Privacy Policy.   

COOKIES AND OTHER TECHNOLOGIES

What are cookies?

A cookie is a small file that can be placed on your computer’s hard disk or on a website server. Cookies do not retrieve information stored on your hard drive and do not corrupt or damage your computer or computer files. For those using our Website, we may link cookie information to your email address to maintain and recall your preferences within the Website.   

Why do we use cookies?

We may use cookies and similar tracking technologies to improve or administer the Website, analyze trends, track users’ movements around the Website, support security features on the Website, and to gather demographic information about our user base. 

How to manage cookie preferences?

Depending on their purpose, some cookies will only operate for the length of a single browsing session, while others have a longer life span to ensure that they fulfill their longer-term purposes. Your web browser can be set to allow you to control whether you will accept cookies or reject cookies, to notify you each time a cookie is sent to your browser, or to delete cookies that have already been set. If your browser is set to reject cookies, certain aspects of the Website that are cookie-enabled will not recognize you when you return to the Website, and some Website functionality may be lost. The “Help” section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies you may visit http://www.aboutcookies.org

OPT-IN / OPT-OUT OF COMMUNICATIONS

By using our Website, you expressly allow us to contact you and use your information as set forth in this Privacy Policy. You may opt-out of receiving marketing emails anytime by clicking the “unsubscribe” link in the email that contains the marketing communication.  

LINKS

The Website may contain links to other third-party websites. Please be aware that we are not responsible for the privacy practices of third parties and their other websites. This Privacy Policy applies only to the information we collect on the Website. We encourage you to read the privacy policies of other websites you link to or otherwise visit.

YOUR CHOICE TO ACCESS, EDIT, OR DELETE INFORMATION

Whenever reasonably possible, we strive to provide you with choices regarding your Personal Information. We will, upon receiving your request, make reasonable efforts to correct, delete, and/or block your Personal Information from further use to the extent it remains in our possession, except to the extent not permitted by law. Please contact us at contact@primrmed.com to make a request.

MINORS

Our Website is not directed at nor intended for use by individuals under the age of eighteen (18) (“Minors”). Note, in particular, that if you learn that a Minor under thirteen (13) or someone other than a Minor’s parent or guardian has provided us with the Personal Information of a Minor without the consent of the Minor’s parent or guardian, please contact us at contact@primrmed.com.  If we become aware of any Personal Information of Minors uploaded or provided on our Website, we will promptly delete the Personal Information.

BUSINESS TRANSITIONS 

In the event we go through a business transition, including without limitation any merger, acquisition, partnership, business reorganization, debt finance, or sale of assets, or in the event of an insolvency, bankruptcy, or receivership (each a “Business Transition”), we may use and disclose information collected in accordance with this Privacy Policy as part of any such Business Transition, and your Personal Information may be part of any assets transferred. 

DO-NOT-TRACK

You may have implemented a “do-not-track” signal through your browser. As there currently is no fixed standard for do-not-track signals, we currently do not respond to do-not-track signals from your web browser.

DATA RETENTION AND DESTRUCTION 

We will retain Personal Information for as long as necessary to accomplish our purposes for the Personal Information as set forth in this Privacy Policy. You can request that your information be deleted by contacting us at contact@primrmed.com.  At the time your Personal Information is deleted, we will destroy your Personal Information using reasonable data destruction practices. We may, however, retain certain Personal Information to comply with legal or contract obligations or to facilitate law enforcement requests.  

SECURITY

We are committed to protecting our Website users’ Personal Information through the use of reasonable security measures. However, while we take reasonable data protection precautions, no security measures are completely effective, and we cannot guarantee the security of Personal Information at any time.

HIPAA PROTECTED HEALTH INFORMATION

To the extent that we process protected health information, as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), through our Website in a role as a HIPAA Business Associate, we are subject to and will abide by the relevant terms of any HIPAA Business Associate Agreement that we have signed.  If this Privacy Policy conflicts with the terms of any Business Associate Agreement to which we are bound, the provisions of the Business Associate Agreement will apply instead of the conflicting Privacy Policy terms as they relate to protected health information.

CHANGES

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. If changes are significant and materially affect your rights under this Privacy Policy, we may provide a more prominent notice on the Website. In certain cases, we may also provide email notification of the revised Privacy Policy and either seek your consent or give you the right to opt out from our use of your Personal Information in accordance with the revised Privacy Policy. However, because we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use any information collected will be based on the privacy policy in effect at the time the information is used.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at contact@primrmed.com.  

SUPPLEMENT TO PRIVACY POLICY: RIGHTS OF CALIFORNIA RESIDENTS

This Supplement to our Privacy Policy (the “Supplement”) is part of our Privacy Policy and is directed to you if you are a California resident and therefore have certain rights under the California Consumer Protection Act of 2018 (“CCPA”). The Supplement applies to Personal Information we collect when we operate as a “business” as defined under the CCPA. This Supplement describes what those rights are and how you may exercise them when we act as a business. If there is any term in this Supplement that conflicts with a term in our Privacy Policy, the term in this Supplement shall control. 

When we operate as a “service provider” (as defined under the CCPA) for our customers and they provide us with your personal information for business purposes under a service contract, the CCPA applies primarily to those customers, not to us. In those cases, we will direct any requests you send us to exercise your rights under the CCPA to the applicable customer.  

INFORMATION WE COLLECT AS A BUSINESS 

We collect the following categories of Personal Information as defined under the CCPA:

Type of information
Examples
Collected by Us
Identifiers
Name, postal address, e-mail address, IP address, phone number and similar identifiers.  See Section 1 [LINK to Section 1] of the Privacy Policy for details.
Yes
Information specified in California Consumer Records statute
Name, signature, postal address, telephone number, employment.  See Sections Section 1 [LINK to Section 1] of the Privacy Policy for details.
Yes
Protected classifications under California or federal law
Age, race, national origin, citizenship, religion or creed, marital status, gender, sexual orientation, health status
Yes
Commercial information
Records of personal property, products, services purchased or purchasing histories
No
Biometric information
Genetic, physical, behavioral or biological characteristics, such as fingerprints, iris scans, voiceprints, health/exercise or sleep data
No
Internet and similar network activity
Browsing history, website analytics, app interactions.  See Sections 1 [LINK to Section 1] and 5 [LINK to Section 5] of this Policy for details.
Yes
Geolocation data
Physical locations and/or movements
No
Sensory data
Audio, visual, or similar data related to physical characteristics
No
Professional or employment-related information
Current employment or job history
No
Non-public educational information
Educational records protected under federal law
No
Inferences drawn from other personal information
Profiling of preferences, personal characteristics, behavior, attitudes or aptitudes
No

Personal Information as used in this Supplement does not include: (i) information publicly available from government records, (ii) deidentified or aggregated information, or (iii) information addressed by certain state and federal data privacy laws.

CATEGORIES OF SOURCES OF INFORMATION WE COLLECT

We obtain the categories of Personal Information described in this Supplement from the same categories of sources as described in Section 1 of our Privacy Policy. 

OUR USE OF PERSONAL INFORMATION

We use the Personal Information we collect, as described in this Supplement, for the same purposes identified in Sections 1, 2, 5, and 10 of our Privacy Policy. 

OUR DISCLOSURE OF PERSONAL INFORMATION

We may disclose the Personal Information we collect, as described in this Supplement, for any of the same purposes and to the same categories of persons and entities as identified in Sections 1, 3, 5, and 10 of our Privacy Policy.   

YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

The CCPA gives certain rights to California residents regarding their Personal Information.  We summarize below what those rights are and how you may exercise them.  You do not need to have an account with us to exercise these rights.

The CCPA also gives California residents the right to opt out of (or for minors under 16, the ability to opt in to) sales of their Personal Information. However, we do not and will not sell your Personal Information. If, in the future, we decide to sell Personal Information, we will provide you with notice and the right to opt-out of (or for minors, opt-in to) the sale of your Personal Information.

Please note that we may deny your deletion request based on certain provisions of the CCPA, including where it is necessary for us or our service providers to carry out certain business functions, comply with laws or to engage in other internal and lawful uses of the Personal Information within the context in which you provided it to us.

MAKING A VERIFIED CONSUMER REQUEST TO US

To make a request to exercise your rights under the CCPA as described above, please submit a verifiable request to us by sending an email to us at contact@primrmed.com and include the phrase “CCPA Request” within the header of your email.

A verifiable consumer request must be made by you or a person registered with the California Secretary of State whom you have authorized to make the request on your behalf. (A representative must be authorized by you in writing or have a valid power of attorney under California probate law.) You may also make a verifiable request to us on behalf of your minor child.  

To be considered a proper verified request, your request must: 

(1) provide us with sufficient information allowing us to reasonably verify that you are the same person about whom we collected the Personal Information or the authorized representative, and 

(2) describe your request in reasonable detail so we can correctly understand, evaluate, and respond to the request.  

We may ask you for additional information, if needed, in order to verify your request, but if we do, we will use such additional information only to verify your identity (or the authority of the representative) and for security and fraud-prevention purposes.

We may also ask you to separately confirm any request to delete Personal Information via your Website account or through another means.

RESPONDING TO YOUR VERIFIABLE CONSUMER REQUEST

We will use reasonable efforts to respond to your verifiable consumer request within 45 days of receiving it. In some cases, we may require more time (up to 90 days). If that is the case, we will communicate to you in writing (by postal mail or electronically, at your option) the reason and the length of anticipated delay. We will not be able to fulfill your request if we cannot verify your identity (or the authority of your representative) and confirm that the Personal Information subject to the request relates to you.  

Disclosures we provide in response to a verified consumer request will cover only the 12-month period before we received the request. If your request involves the porting of your Personal Information, we will use a format that is reasonably designed to allow you to transmit the Personal Information to another entity.  If we deny part or all of a verified consumer request, we will provide a reasonable explanation for the denial.

We do not charge fees for responding to verifiable consumer requests unless they are excessive, repetitive or manifestly unfounded.  If we determine that a fee is appropriate, we will provide you with an explanation and a cost estimate before we complete your request.

We will keep records of consumer requests and our responses as required under the CCPA.

NON-DISCRIMINATION

We will not discriminate against you for exercising any of your rights under the CCPA. This means that, except where permitted under the CCPA, if you make a request for disclosure or to delete your Personal Information, we will not (i) deny you goods or services, (ii) charge you different prices for goods or services (e.g., through penalties or withholding of otherwise available discounts), (iii) giving you a different level of goods or services, or (iv) suggesting to you that we will take any of the actions in (i) through (iii).

HOW TO CONTACT US TO EXERCISE YOUR CALIFORNIA RIGHTS 

If you have questions about our Privacy Policy or this Supplement, please feel free to contact us at: contact@primrmed.com