WHAT PERSONAL INFORMATION WE COLLECT
Your name and email address, along with other information that can be used to identify you, such as your photographs, videos, and other images and information derived from them, constitute your Personal Information. We collect different types of Personal Information depending on how you interact with our Website.
If you choose to contact us through the Website, we’ll collect your contact information, such as your name and email address, postal address, or phone number so we can communicate with you. If you write a message, we will store the message so we can reference it to tailor our responses to you.
Website Visitor Data
Directly or through the use of third-party data analytics services (including Google Analytics), we collect visitor information, including your IP address and server log data (the address of the web page you visited before using the Website, your browser type and settings, the date and time of your use of the Website, and language preferences). We may gather your information about the device you are using to access our Website, including what type of device it is, what operating system you are using, device settings, application IDs, location, unique device identifiers, and crash data. Other data is collected, including data generated by your use of the Website and links you interact with. Further information on how Google uses data collected by Google Analytics can be found at https://support.google.com/analytics/answer/6004245?hl=en. Information about how to opt out of Google Analytics can be found at https://tools.google.com/dlpage/gaoptout/.
Account and Other Data
If you open an account with us as a registered user, we collect additional Personal Information that you submit in connection with that account. The information that we collect may include, but is not limited to: 1) your name; username; email address; phone number; date of birth; IP address; location of your current residence; videos, and other images and information derived from them (the “Account Information”); 2) your activity on our service (e.g., interaction on the Website, clicks on pages, etc.); 3) how you interact with other users (e.g., users you connect and interact with, time of exchanges, number of exchanges, length of exchanges, conversations through the Website, and the number of messages sent and received); 5) the content of messages sent through the Website; and 6) any other information that you choose to share in connection with your account.
HOW WE USE YOUR INFORMATION
- We use your Account Information to create your account, verify your identity, and for other purposes we deem appropriate to optimize users’ experience on the Website until the Account Information is no longer necessary to provide any of the services or until your account is deleted - whichever comes first.
- We use your Personal Information, including any information you share with us, to provide and improve our programs and services.
- If you choose to participate in research or surveys through PRIMR, we will share your Personal Information for those research or survey purposes as permitted and in compliance with applicable laws.
- We use your information to operate, manage, and improve our Website, and for marketing and administrative purposes.
- If you communicate with us, we may send you newsletters and marketing information, until you decide to opt out. We may also send you notifications, updates, and changes about our Website and contact you to provide customer service and support.
- We may use your information to comply with legal or regulatory requirements, to respond to lawful requests, court orders, and legal process, to enforce our rights, to prevent fraud, to protect the security of the Website and for safety.
- We may use your IP address and other data to analyze usage and gather demographic information for aggregate use.
- We may use your Personal Information to create de-identified and aggregated information.
- With your consent, we may use your Personal Information in other ways.
HOW WE SHARE YOUR INFORMATION
We share your Personal Information with other users or third parties as directed by you. We may also share your Personal Information in connection with a Business Transition as described and defined below. In addition, we share Personal Information in collaboration with our third-party service providers, including companies that assist with business analytics, data processing, customer and user management, payment processing and other services. We instruct our service providers to use your Personal Information only to the extent necessary to provide the services we have requested. Although we take reasonable steps to require that these parties receiving your Personal Information adhere to appropriate privacy restrictions, we do not dictate or control their privacy policies or practices. We may also share de-identified or aggregated information with third parties. While we require the third parties to agree not to re-identify or de-aggregate the information, we cannot make any guarantees concerning how they use or disclose the de-identified and aggregated information once they receive it. By using the Website, you agree that we are not responsible or liable for any claims and/or damages that may arise from the actions of any of third parties.
COOKIES AND OTHER TECHNOLOGIES
What are cookies?
A cookie is a small file that can be placed on your computer’s hard disk or on a website server. Cookies do not retrieve information stored on your hard drive and do not corrupt or damage your computer or computer files. For those using our Website, we may link cookie information to your email address to maintain and recall your preferences within the Website.
How to manage cookie preferences?
Depending on their purpose, some cookies will only operate for the length of a single browsing session, while others have a longer life span to ensure that they fulfill their longer-term purposes. Your web browser can be set to allow you to control whether you will accept cookies or reject cookies, to notify you each time a cookie is sent to your browser, or to delete cookies that have already been set. If your browser is set to reject cookies, certain aspects of the Website that are cookie-enabled will not recognize you when you return to the Website, and some Website functionality may be lost. The “Help” section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies you may visit http://www.aboutcookies.org.
OPT-IN / OPT-OUT OF COMMUNICATIONS
YOUR CHOICE TO ACCESS, EDIT, OR DELETE INFORMATION
Whenever reasonably possible, we strive to provide you with choices regarding your Personal Information. We will, upon receiving your request, make reasonable efforts to correct, delete, and/or block your Personal Information from further use to the extent it remains in our possession, except to the extent not permitted by law. Please contact us at firstname.lastname@example.org to make a request.
Our Website is not directed at nor intended for use by individuals under the age of eighteen (18) (“Minors”). Note, in particular, that if you learn that a Minor under thirteen (13) or someone other than a Minor’s parent or guardian has provided us with the Personal Information of a Minor without the consent of the Minor’s parent or guardian, please contact us at email@example.com. If we become aware of any Personal Information of Minors uploaded or provided on our Website, we will promptly delete the Personal Information.
You may have implemented a “do-not-track” signal through your browser. As there currently is no fixed standard for do-not-track signals, we currently do not respond to do-not-track signals from your web browser.
DATA RETENTION AND DESTRUCTION
We are committed to protecting our Website users’ Personal Information through the use of reasonable security measures. However, while we take reasonable data protection precautions, no security measures are completely effective, and we cannot guarantee the security of Personal Information at any time.
HIPAA PROTECTED HEALTH INFORMATION
When we operate as a “service provider” (as defined under the CCPA) for our customers and they provide us with your personal information for business purposes under a service contract, the CCPA applies primarily to those customers, not to us. In those cases, we will direct any requests you send us to exercise your rights under the CCPA to the applicable customer.
INFORMATION WE COLLECT AS A BUSINESS
We collect the following categories of Personal Information as defined under the CCPA: